Secure Plus, Term License
Sofware Contracts
Stay one step ahead of your competitors! Maintain your lead, always use the latest version of your software and benefit from additional value-adding options. VIDEC offers comprehensive contract services for all its products. We ensure that the technologies you use remain up to date – and all at excellent value for money.
Secure Plus
You purchase the licence once and, with SecurePlus, you also receive:
- All updates and service packs
- Security patches and compatibility updates
- Personal product support
- A place at the VIDEC Academy
- Free trial licences for the duration of the licence period
Term Licence
You do not purchase a licence, but pay an annual fee. This covers everything:
- The right to use the software for the duration of the contract
- All updates and service packs
- Security patches and compatibility updates
- Personal product support
- Two places at the VIDEC Academy
- Free trial licences
- Minimum contract term of 3 years with automatic renewal (contract term: 2 years)
The ‘Secure’ contract model, as a pure update service, will continue as normal for existing Secure customers, but is no longer available for new enquiries.
Overview of the individual terms of the subscription models
| Features | One-time purchaseNo contract | SecureFor existing contracts | NewSecurePlusFor new contracts | NewTerm LicenseAnnual subscription |
|---|---|---|---|---|
| Price | As per price list | 15% of license value | 18% of license value | 40% of license value |
| Software license, right of use | Perpetual for the purchased version | Perpetual | Perpetual | During the term |
| Updates | €Available for purchase / as per price list | Yes | Yes | During the term |
| Security patchesCRA: CVE fixes, vulnerability handling | Yes | Yes | Yes | During the term |
| Service packsFunctional bug fixes | €Standard 12-month warranty | Yes | Yes | During the term |
| Compatibility updatesOperating system, browser, etc. | No | Yes | Yes | During the term |
| Support | ||||
| Self-serviceDocs, knowledge base (ticket system for emergencies) | Yes, for all models | |||
| Personal product supportHotline / support ticket system | €First 90 days included | Yes | Yes | During the term |
| Trial license for existing customerson request | €Available for purchase as per price list. License scope as required, limited to 1 year | License scope as required, limited to 1 year, free of charge during the term | ||
| Upgrades & Academy | ||||
| UpgradesLicense extension (users, measured variables, data sources) | €Available for purchase until EOL | |||
| AcademyProduct training (end customer) | €Available for purchase | 1 seat included (one-time) | 2 seats included (one-time) | |
| General information | ||||
| Billing | Billed upon order | Billing for Secure remains as usual | 12 months in advance from the month of order (acron, AIP, JUNE5) | 12 months in advance from the month of order (acron, AIP, JUNE5) |
| Billing of license extensionsduring the contract | – | The contract increase up to the end of the billing period is invoiced together with the license extension. | ||
| End customer registration due to CRA | In accordance with the EU Cyber Resilience Act and export control regulations, we register every licence in the end customer's name, even when purchased through a partner. This ensures you receive security information and updates directly from the manufacturer, and your licence remains permanently assigned to you. | |||
One-time purchaseNo contract
PriceAs per price list
Software license, right of usePerpetual for the purchased version
Updates€Available for purchase / as per price list
Security patchesCRA: CVE fixes, vulnerability handlingYes
Service packsFunctional bug fixes€Standard 12-month warranty
Compatibility updatesOperating system, browser, etc.No
Support
Self-serviceDocs, knowledge base (ticket system for emergencies)Yes, for all models
Personal product supportHotline / support ticket system€First 90 days included
Trial license for existing customerson request€Available for purchase as per price list. License scope as required, limited to 1 year
Upgrades & Academy
UpgradesLicense extension (users, measured variables, data sources)€Available for purchase until EOL
AcademyProduct training (end customer)€Available for purchase
General information
BillingBilled upon order
End customer registration due to CRAArgument for partnersWe register every license to the end customer so that they are warned immediately about security vulnerabilities, as required by the EU Cyber Resilience Act, and keep their license and support even if something changes on the partner side.
SecureFor existing contracts
Price15% of license value
Software license, right of usePerpetual
UpdatesYes
Security patchesCRA: CVE fixes, vulnerability handlingYes
Service packsFunctional bug fixesYes
Compatibility updatesOperating system, browser, etc.Yes
Support
Self-serviceDocs, knowledge base (ticket system for emergencies)Yes, for all models
Personal product supportHotline / support ticket systemYes
Trial license for existing customerson requestLicense scope as required, limited to 1 year, free of charge during the term
Upgrades & Academy
UpgradesLicense extension (users, measured variables, data sources)€Available for purchase until EOL
AcademyProduct training (end customer)€Available for purchase
General information
BillingAs before (acron until Dec 31, then from Jan 1), J5 / AIP on a rolling basis
Billing of license extensionsduring the contractThe contract increase up to the end of the billing period is invoiced together with the license extension.
End customer registration due to CRAArgument for partnersWe register every license to the end customer so that they are warned immediately about security vulnerabilities, as required by the EU Cyber Resilience Act, and keep their license and support even if something changes on the partner side.
NewSecurePlusFor new contracts
Price18% of license value
Software license, right of usePerpetual
UpdatesYes
Security patchesCRA: CVE fixes, vulnerability handlingYes
Service packsFunctional bug fixesYes
Compatibility updatesOperating system, browser, etc.Yes
Support
Self-serviceDocs, knowledge base (ticket system for emergencies)Yes, for all models
Personal product supportHotline / support ticket systemYes
Trial license for existing customerson requestLicense scope as required, limited to 1 year, free of charge during the term
Upgrades & Academy
UpgradesLicense extension (users, measured variables, data sources)€Available for purchase until EOL
AcademyProduct training (end customer)1 seat included (one-time)
General information
Billing12 months in advance from the month of order (acron, AIP, JUNE5)
Billing of license extensionsduring the contractThe contract increase up to the end of the billing period is invoiced together with the license extension.
End customer registration due to CRAArgument for partnersWe register every license to the end customer so that they are warned immediately about security vulnerabilities, as required by the EU Cyber Resilience Act, and keep their license and support even if something changes on the partner side.
NewTerm LicenseAnnual subscription
Price40% of license value
Software license, right of useDuring the term
UpdatesDuring the term
Security patchesCRA: CVE fixes, vulnerability handlingDuring the term
Service packsFunctional bug fixesDuring the term
Compatibility updatesOperating system, browser, etc.During the term
Support
Self-serviceDocs, knowledge base (ticket system for emergencies)Yes, for all models
Personal product supportHotline / support ticket systemDuring the term
Trial license for existing customerson requestLicense scope as required, limited to 1 year, free of charge during the term
Upgrades & Academy
UpgradesLicense extension (users, measured variables, data sources)€Available for purchase until EOL
AcademyProduct training (end customer)2 seats included (one-time)
General information
Billing12 months in advance from the month of order (acron, AIP, JUNE5)
Billing of license extensionsduring the contractThe contract increase up to the end of the billing period is invoiced together with the license extension.
End customer registration due to CRAArgument for partnersWe register every license to the end customer so that they are warned immediately about security vulnerabilities, as required by the EU Cyber Resilience Act, and keep their license and support even if something changes on the partner side.
CRA = EU Cyber Resilience Act · EOL = End of Life
Are you interested in our contract plans?
Then please get in touch. We’d be happy to provide you with further details and options regarding our software contracts.